Effective Date: 8/5/24
Last Updated: 1/12/26

Welcome to the Phoenix Performance website, transcendwithphoenix.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with us through our marketing platform, Omnisend. By accessing or using our site, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect personal information from you in various ways, including when you visit our site, register on the site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The types of information we may collect include:

Personal Identification Information

• Name

• Email address

• Phone number

• Mailing address

• Payment information

• Other details necessary for processing transactions

Non-Personal Identification Information

• Browser type

• Internet Protocol (IP) address

• Internet Service Provider (ISP)

• Referring/exit pages

• Operating system

• Date/time stamp

• Clickstream data

Order Information

Details related to the products you purchase, such as product preferences and purchase history.

Marketing Information

Information collected through Omnisend, such as email interactions, preferences, and engagement metrics.

Social Media Information

When interacting with us through social media platforms, we may collect your username, profile picture, and other public information.

How We Use Your Information

We use the information we collect from you in the following ways:

• To Personalize Your Experience: Helps us respond to your individual needs and preferences.

• To Improve Our Website: Based on feedback and usage patterns.

• To Process Transactions: Manage orders, accounts, and product delivery.

• To Communicate With You: Send updates, promotions, and newsletters if you have opted in.

• To Improve Customer Service: Respond to inquiries and support needs more effectively.

• To Administer Contests or Promotions: Manage giveaways, surveys, and promotional activities.

• To Comply With Legal Obligations: As required by law or regulatory authorities.

How We Protect Your Information

We adopt appropriate data collection, storage, and security measures to protect your personal information against unauthorized access or misuse.

• Secure Server: SSL encryption protects sensitive information during transmission.

• Restricted Access: Only authorized personnel may access data.

• Regular Security Audits: To maintain compliance and detect vulnerabilities.

• Data Breach Procedures: We will notify affected users if legally required.

Sharing Your Information

We do not sell, trade, or rent your personal identification information. We may share generic aggregated demographic information not linked to personal identification information for business or marketing purposes. We may also share information with trusted service providers who assist with operating our website, payment processing, or marketing, provided they agree to keep information confidential and secure.

Mobile App (PFFL) – Additional Information We Collect and How It Is Used

When you use the Phoenix Flag Football League (PFFL) mobile application, we may collect additional information specific to app functionality and league operations. This information includes:

A. Personal Information

• Name

• Email address

• Phone number

• Player or team profile details

• Account login credentials

B. App Usage Information

• App interactions and feature usage

• Device type, operating system, and app version

• Crash logs and performance data

C. User-Provided Content

• Team information

• Game participation details

• League-related messages, submissions, or communications within the app

How App-Specific Information Is Used

Information collected through the PFFL mobile app may be used to:

• Create and manage player profiles and team assignments

• Facilitate communication between players, teams, and league administrators

• Display league schedules, standings, rosters, and game data

• Improve app performance and troubleshoot technical issues

• Enhance user experience by analyzing app usage patterns

• Support customer service and technical support functions

We do not sell or rent app-specific information.
We may share limited player or team information only when necessary for league operations (such as schedules, standings, or matchups).

Children’s Privacy

Player information for youth league participants is only collected when submitted by a parent, guardian, or authorized coach. We do not knowingly collect personal information directly from children under 13 without verified parental consent.

Your Rights and Choices

Users may request to:

• Review or update their information

• Request deletion of personal data

• Opt out of league or marketing communications

Requests may be submitted by emailing support@transcendwithphoenix.com.

Third-Party Services

The PFFL app and website may include integrations with third-party services for analytics, hosting, or authentication. These providers maintain their own privacy policies and operate independently from Phoenix Performance.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or mobile app constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Phoenix Performance Solutions, Inc.
Email: support@transcendwithphoenix.com
Website: transcendwithphoenix.com